We will do our best to ensure you are 100% satisfied with all adventures. To achieve that goal we try to provide answers to all your Frequently Asked Questions and provide clear and concise information regarding our policies.
CREDIT, REFUND & CANCELLATION POLICIES
Once your trip is confirmed via email you will officially be booked. Our credit, refund, and cancellation policies depend upon which adventure you are embarking. Please look closely at the "Policies" tab on each adventure's page to see details about these policies for your adventure.
Your reservation is not complete until you've received a confirmation email from us. Please allow for up to 24 hours to receive the confirmation email. If the adventure is still on our website then that means you can still register. We welcome last minute additions, however, certain adventures require advanced booking. Please review the adventure specific policies located on each adventure's page to see if reservations are still open for that adventure.
LMA trips are generally restricted to individuals 21 and over. However, certain day trips may be suitable for those under the age of 21. If you or a member of your party is under 21 please contact us directly to see if the adventure you are inquiring about permits guests under the age of 21.
All guests on LMA trips will be required to read and sign a Liability Waiver prior to embarking on an adventure. A copy of that waiver may be found here. Not all adventures require the full waiver and abbreviated versions may be used for certain adventures.
If your trip is cancelled due to weather, trail, or river conditions, you will receive a full refund or credit for a future trip (your choice), or you may transfer to the next available date for the event.
We promise that any and all information you provide to us will not be used for anything with obtaining your express permission. We ask for your email address only to keep you informed of all the awesome, upcoming adventures we have planned. We will never sell or provide any of your contact information to any third party. During our adventures we may hire a photographer or videographer to document the fun, we also may use those materials in promotional and marketing materials unless you expressly request otherwise.